
T&Cs OF SALE
Customer Care
1. All products, goods and services supplied by solutions, the company, are on the
express understanding that the purchaser agrees to the Companies main and full
Terms and Conditions of Sale. Order details and Terms and Conditions of Sale cannot
be varied except be written authorisation signed by a director of the company.
2. All goods are offered subject to availability. Deliver of goods will be deemed
to take place at the company premises. Every effort will be made to deliver
goods on time but no responsibility can be accepted for late or non-delivery.
All shortages, damages or non-delivery of goods must be notified to us by telephone
within 5 working days of delivery and confirmed in writing within 7 days of despatch.
Claims for shortages or non-delivery must be signed for as unchecked, short or
damage as appropriate. By arrangement all deliveries must be carefully checked
and the correct number of packages, boxes or cartons being signed for has been delivered, as no responsibility can be accepted afterwards for non or short delivery
if there is a discrepancy. Handling/re-stocking charge of returned items is 20%.
3. Goods dispatched to a third party at the purchasers request are entirely at the
purchaser` risk, and it is the purchasers responsibility to ensure the goods are
correct in every respect before any processing of the goods commences.
4. All sales are final, any garments which have been embroidered or printed
with your logo, cannot be returned unless it as a specific mistake made by Solutions.
Goods cannot be returned unless given specific authorisation from a company
Manager. Garment shortages can be replaced with a similar or superior garment
at no additonal cost to the client.
5. Credit will not be extended to the purchaser unless agreed in writing by the
company. Where credit has been granted, payment is due within 30 days of the
invoice date, unless otherwise agreed in writing. Where no credit is agreed
payment is due on delivery of the order on a proforma basis.
6. Goods will not be dispatched when a purchasers account is overdue or
the credit limit has been exceeded. Returned or represented cheques
will incur a charge of £25 per representation.
7. The company reserves the right to charge interest at a rate of
2% per calendar month or part thereof on all overdue sums, and
such interest will remain payable after any court judgement.
8. Ownership of goods shall not pass to the purchaser until the sum
due under the invoice for those goods is paid in full to the company.
9. Risk in goods will be passed directly to the purchaser immediately upon delivery,
which unless otherwise means delivery at the companies premises to the
appointed or agreed carrier, or otherwise to the purchaser or its agent in person.
10. All contracts between the company and the purchaser shall be governed
by the Law of England and subject to the jurisdiction of the English Courts.
11. All goods shall be checked upon receipt, as worn, printed,
embroidered or otherwise processed goods cannot be returned.
12. Delivery will be charged to the purchaser unless otherwise agreed by Solutions.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments